SMART CASE MANAGEMENT

DEALING WITH PERSONAL INJURY CASES
DURING THE CORONAVIRUS PANDEMIC

GAIN EVIDENCE

Use this time to gain evidence to build your personal injury case. While other businesses are distracted, spend time building the key evidence components of your case.

REVISIT MEDICAL TREATMENT PLAN

Revisit the medical
treatment plan and ensure that all appointments and transportation are confirmed and scheduled to meet the changing needs of your patients.

ADDRESS NEEDS OF INDIVIDUALS

Addressing the unique medical needs of your individual patients during this Coronavirus pandemic is crucial for their well-being and ongoing recovery.

REVIEW YOUR CASES

Many medical offices and practices are being closed for non-emergency procedures. Review individual cases and look to see if the client’s medical needs still match the current medical treatment that they are receiving.

COMMUNICATE WEEKLY

Communicating to patients on a steady and predictable weekly basis will ensure positive care outcomes. Do not hesitate to contact your patients directly to understand their health status during this COVID-19 crisis.

FOLLOW UP

Make sure to follow
up with patients after every medical appointment. Listen and take notes. Ask the right questions. Making their treatment top of mind will help drive quicker outcomes.